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  • Firm Requires Cybersecurity and Temporary Help Desk Support
    Case Study

    Firm Requires Cybersecurity and Temporary Help Desk Support

    The Problem A newly positioned IT Leader at a design, engineering, and construction firm was charged with overseeing a company of 160 team members across 3 US offices, 1 Canadian Office, and 30 remote endpoints. With unfilled roles creating gaps in security, the organization was in need of supplemental IT support while roles were filled,…

  • Pandemic Pushes Food Bank to Adapt
    Case Study

    Pandemic Pushes Food Bank to Adapt

    The Problem A community-critical nonprofit in St. Louis needed to adapt in the pandemic.  A St. Louis-based nonprofit centered around hunger relief needed to expand their services quickly amidst the pandemic. While ramping up their operation, they needed to practice social distancing and transition some staff to work from home. Their most significant pain points…

  • Recruiting Firm Streamlines Business Intelligence Capabilities
    Case Study

    Recruiting Firm Streamlines Business Intelligence Capabilities

    Problem A top US recruiting firm needed more from their data.  They wanted to modernize their executive and operational reporting, moving their current process away from manual custom reporting provided by a third-party SaaS company.  Their most significant pain points included: Since no native integrations existed, modernizing reporting with flexible visuals and reports would not…

  • Indiana Manufacturer’s IT Improvements Increase Employee Productivity and Job Satisfaction
    Case Study

    Indiana Manufacturer’s IT Improvements Increase Employee Productivity and Job Satisfaction

    Problem An Indianapolis-based manufacturer needed to reduce IT downtime and increase productivity and employee satisfaction.  As their organization grew, their IT demands were beyond the capacity of their existing IT support. Their IT needs were far-ranging, but their end goal remained to decrease downtime due to IT and to improve their employee productivity and job…

  • Implementing Multi-Factor Authentication
    Case Study

    Implementing Multi-Factor Authentication

    About the Firm The client is a professional services organization in the Midwest and Western United States. They are a top player in their field regionally and have been a partner of GadellNet since 2017.  With their permission, they let us share their journey to Multi-Factor Authentication (MFA), so you can make sure your organization…

  • Case Study

    Financial Services Firm Seeks Trusted Technology Advisor

    Background  This firm is a financial planning and investment management firm based in St. Louis, MO. They focus on risk management to help their clients obtain growth-oriented financial profiles. They help clients with everything from budget management to estate planning. The firm places importance on educating current and potential clients, primarily through publishing podcasts and video…

  • Case Study

    Agricultural Products Distributor Chooses Specialized Team

    The Challenge An agriculture company focused on feed for large livestock and needed technology solutions to support their global reach.    Their previous provider’s main focus was managed print and lacked critical IT managed services skills. A recurring issue which crippled this company’s productivity was Wifi issues and brownouts. Bad weather interfered with the Wifi because…

  • Case Study

    Pet Adoption Agency Transitions to Modern Workplace

    The Challenge During the wake of COVID-19, a national non-profit animal adoption center needed to quickly modernize communications to staff, volunteers, donors, and adopters. The local chapter could not let operational changes get in the way of providing adoption services to hundreds of people per year in the region. Fundamental to their mission, they also operate…

  • Case Study

    Non-Profit Organization Implements IT Roadmap

    Challenge   This non-profit provides programs and assistance to individuals with mental illness. As a unique organization, they have to make sure their technology and its support not only meets the needs of their employees, but also their members, too. They recently hired a new Chief Financial Officer who evaluated the organization’s current resources and wanted…